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Privacy Policy

Rootz to Gemz LLC
Effective Date: 02/01/2026

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Rootz to Gemz values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect information when you visit our website, shop with us, or book services.

 

1. Information We Collect

Information you provide directly
When you make a purchase, book a service, fill out a form, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed through secure third-party providers, we do not store full card numbers)

  • Information you choose to share in appointment or consultation forms

Information collected automatically
Through Wix and related tools, we may collect:

  • IP address

  • Device and browser type

  • Pages visited and time spent on the site

  • General location data

  • Cookies and usage data

 

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Schedule and manage appointments

  • Send confirmations, reminders, and service-related messages

  • Respond to questions and provide customer support

  • Send newsletters, promotions, or updates if you opt in

  • Improve our website, services, and customer experience

  • Maintain records and meet legal or tax obligations

 

3. Service and Wellness Information

If you book consultations or womb care services, you may share personal or wellness-related information. This information is used only to support the service you requested. We treat this information as private and do not sell or publicly share it.

Rootz to Gemz is a wellness and spiritual business, not a medical provider. Information shared through this site is not protected under HIPAA.

 

4. How Your Information Is Stored

Our website is hosted on the Wix.com platform. Wix provides us with the online tools to sell products and services. Your data may be stored through Wix’s data storage, databases, and secure applications. Wix stores data on secure servers behind a firewall.

Payment information is processed through third-party payment gateways that follow industry security standards.

 

5. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers needed to run our business, such as:

  • Payment processors

  • Wix and related website tools

  • Email marketing platforms

  • Booking and scheduling systems

These providers only receive the information necessary to perform their services.

We may also share information if required by law or to protect our rights and safety.

 

6. Cookies and Tracking Technologies

Our site uses cookies and similar technologies through Wix and analytics tools to:

  • Help the website function properly

  • Understand how visitors use the site

  • Support marketing and performance tracking

You can manage or disable cookies through your browser settings, though some features may not work correctly.

 

7. Email and Marketing (Michigan + U.S. compliance)

If you sign up for emails, we may send you updates, promotions, or educational content. You can unsubscribe at any time by clicking the link at the bottom of our emails. We follow applicable U.S. email marketing laws, including CAN-SPAM requirements.

 

8. Your Rights and Choices

You may:

  • Opt out of marketing emails at any time

  • Request to review, update, or correct your personal information

  • Request deletion of your data, where legally allowed

To make a request, contact us using the information below.

 

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties.

 

10. Children’s Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from children under 18.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new effective date.

 

12. Contact Us

If you have questions about this policy or your information, contact:

 

Rootz to Gemz LLC
Email:rootztogemz@gmai.com
Phone: 616-284-3915
2333 44th St. SE, Grand Rapids, Michigan, USA

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